Terms and Conditions

Shipping Policies

  • We ship all orders on Mondays or Tuesdays. This policy allows us to get the plants to you as fast as possible, while reducing risk of them sitting unopened over a weekend.
  • Nobody likes to receive a dead plant, and we go to great lengths to ensure that your order arrives in great condition. If extremely high or low temperatures are expected to at your shipping destination or along transit routes, we may hold your order until temperatures moderate.

Guarantee

  • If after receiving your plants, if you are unhappy for any reason, we will issue a full refund, less shipping charges. Simply contact us within two days of receipt, and we will provide you with a return authorization number and instructions on how to return the product to us.
  • Returned items will not be accepted without a return authorization number.